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What do I do if I get a black screen?

Author: Kyle Kanser Reference Number: AA-02492 Views: 6644 Created: 2011-07-22 00:02 Last Updated: 2011-07-22 00:04 25 Rating/ 1 Voters

A number of issues can cause you to receive a black screen.  Please follow each of the troubleshooting steps below:

1.  Your Video Card Drivers may be out of date.  Please click here for instructions on how to update your Video card.

2. Your version of DirectX may be out of date.  Please click here to download and install the latest version of DirectX

3. Verify that you have the latest version of Adobe Flash on your PC.  Please click here to download and install the latest version of Adobe Flash

4. Ensure that you are using Internet Explorer or Mozilla Firefox as your Internet browser.  Please click here to learn more about what browsers the Free Ride Games service supports.

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