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Verizon Wireless Tablet

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How do I contact GameTanium Customer Support? What is GameTanium and how does it work? Which tablets are certified to run the GameTanium app? How do I download a game? How can I find the new games that were added to the service? Do you have multiplayer games?…

2 Can I download and play when I don't have a data connection?

Temporary loss of connectivity should have minor or no impact on your experience. If you have an extended connectivity loss (e.g. while in airplane mode), you will still be able to play previously downloaded games, but will be unable to download additional…

3 Can I play while my tablet is charging?

Yes, however if you are charging your tablet by connecting it to your computer and experience difficulties, check that your tablet's USB connection is not set to "USB Mass Storage". To verify and change this setting, just drag the top Status Bar down and…

4 Can I use my GameTanium subscription on more than one device?

Unfortunately you can only activate the service on 1 personally-owned device. You will be asked to associate your tablet with your account during the set-up process. If you have sold/lost your tablet or replaced it for some reason, contact GameTanium Customer…

5 Do the games downloaded from my 3G/4G network work when I'm on Wi-Fi?

If you are connected to Wi-Fi, the games will automatically download via Wi-Fi as well. If you are not connected to Wi-Fi or have disabled the feature, then the games will download via 3G/4G and, as usual, data rates may apply depending on your data plan.…

6 Do you have multiplayer games?

Some games have multiplayer features. We typically note these features on the game details page within the GameTanium app.

7 How can I find the new games that were added to the service?

Look for them under the What's New category after you select the Game's Catalog at the top of the app. ~~

8 How do I cancel my subscription?

1) Open the GameTanium app 2) Press your device's menu button. This will display the app menu 3) Select "Unsubscribe" If you wish you can also contact Verizon Wireless Support at (800) 922-0204 to cancel over the phone. Please Note : After you have canceled,…

9 How do I contact GameTanium Customer Support?

For assistance with billing or general account details, please contact Verizon Wireless Customer Service by dialing *611 from your cell phone or call (800) 922-0204. Hours: Monday - Sunday, 6am - 11pm. You may also visit http://support.verizonwireless.com/clc/…

10 How do I delete a game?

You can delete a downloaded game from within the GameTanium app (recommended method) or by uninstalling the game from the Settings menu of your tablet (Settings > Applications > Manage Applications). To remove a game from within the GameTanium app,…

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