When playing CSI: 3 Dimensions of Evil you see White Blocks over animated objects

Author: Kyle Kanser Reference Number: AA-02457 Views: 9061 Created: 2011-05-17 19:53 Last Updated: 2011-11-16 00:40

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This issue is caused by an outdated or corrupt version of QuickTime on your computer. In order to resolve this please follow the instructions below:

1. Go to Start > Control Panel > Add/Remove Programs

NOTE: If you have Windows Vista or Windows 7 then Add/Remove Programs will be called "Programs and Features"

2. Locate QuickTime on the list of installed programs

3. Choose Change/Uninstall

4. Once Quicktime has been uninstalled, please click HERE

5. Choose the "Quicktime for Windows XP, Windows Vista or Windows 7" and click "Download Now"

6. Choose Run when prompted.

7. Once QuickTime has been installed you should be able to play CSI: 3 Dimensions of Evil without the White Blocks appearing.

If you require any additional assistance please contact one of our Support Representatives by clicking the "Chat now with Support" button in the top of the page.

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