Browse Ask a Question
Rss Categories

Billing/Account info

1 Verizon Games no longer open to new subscribers Featured

Verizon Games for Windows PC is no longer open to new subscribers. Current subscribers who joined prior to March 13, 2012 will continue to enjoy new games and the same great customer support for a very long time to come. Coming Soon: We invite all Verizon…

2 I did not receive the email with instructions for activating my service, what should I do?

If you provided an alternate preferred email address, please check that mailbox for the confirmation email. However, you do not need your email confirmation to start playing games. You can start playing immediately after you have completed your purchase and…

3 I do not know my Verizon Games Username or Password!

Your Verizon Games Username/Password is the general Username/Password that you received from Verizon when you joined Verizon ADSL or FioS broadband services. This is the same log in information you use to check your emails. Please try to login with your username…

4 I forgot my subscription password!

Remember, the Username and Password is the same as the one that you use to log into your Verizon Online account (online bill pay, etc). Please click here and use the "Forgot Your Password" feature.

5 What happens after the trial period is over?

After the 14 day trial period, your subscription will mature into a paid subscription and you will be billed monthly until you cancel your subscription.

6 Why should I pay for a subscription when I can play web games for free?

The total number of available web games is small in comparison with the number of high production value, full version downloadables. As a paying subscriber, you are able enjoy over 1,900 games of every genre for all ages, with new games added almost every…

7 Will deleting the PC app and software cancel my subscription?

No, removing the PC app or the games you have downloaded will not cancel your subscription. You will have to login to your account and complete the cancellation process. If you wish to cancel your subscription, you will have to login into your account and…

Info Ask a Question