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TATA FAQ

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1. How do I contact Let's Play Customer Support? 2. What is Let's Play and how does it work? 3. Which handsets are certified to run the Let's Play app? 4. How do I download a game? 5. Do you have multiplayer games? 6. How do I delete a game? 7. How do I know…

2 Can I download and play when I don't have a data connection?

Temporary loss of connectivity should have minor or no impact on your experience. If you have an extended connectivity loss (e.g. while in airplane mode), you will still be able to play previously downloaded games, but will be unable to download additional…

3 Can I play while my phone is charging?

Yes, however if you are charging your phone by connecting it to your computer and experience difficulties, check that your phone's USB connection is not set to "USB Mass Storage". To verify and change this setting, just drag the top Status Bar down and select…

4 Can I use my Let's Play subscription on more than one device?

Unfortunately you can only access your subscription from one device. If you have sold/lost your phone or replaced it for some reason, contact Let's Play Customer Support (See FAQs #1 for reference) and we will assist you with cancelling the original subscription…

5 Do the games downloaded from my 3G/4G network work when I'm on Wi-Fi?

If you are connected to Wi-Fi, the games will automatically download via Wi-Fi as well. If you are not connected to Wi-Fi or have disabled the feature, then the games will download via 3G/4G and, as usual, data rates may apply depending on your data plan.…

6 Do you have multiplayer games?

Unfortunately, we currently do not have multiplayer games. We hope to offer multiplayer games in the future.

7 How do I cancel my subscription?

1) Open the Let's Play app 2) Press your device's menu button. This will display the app menu 3) Select "Unsubscribe" If you wish you can also contact TATA Support at 155223 to cancel over the phone. Please Note: Although you have stopped the paid service,…

8 How do I contact Lets Play Customer Support?

For assistance with billing or general account details, please contact TaTa DOCOMO Customer Service by dialing 121 on your mobile phone. For all other inquiries or feedback on the app, please contact use the Contact link at the top of the page to send us…

9 How do I delete a game?

You can delete a downloaded game from within the Let's Play app (recommended method) or by uninstalling the game from the Settings menu of your phone (Settings > Applications > Manage Applications). To remove a game from within the Let's Play app, click…

10 How do I download a game?

Follow these directions to download and install a game: 1. Find a game you would like to play. One way is to tap the Home menu at the bottom of the app: 2. Select a category that interests you or select All Games: 3. Select a game: 4. Tap the Download button…

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