StarHub FAQ (Mobile)

1. How do I contact your Customer Support? 2. What is Starhub's Game On service and how does it work? 3. What are the subscription charges? 4. Which mobile phones are certified to run the Game On app? 5. How do I download a game? 6. How can I find new games…

Temporary loss of connectivity should have minor or no impact on your experience. If you have an extended connectivity loss (e.g. while in airplane mode), you will still be able to play previously downloaded games, but will be unable to download additional…

Yes. Do note that if you are charging your phone by connecting it to your computer and experience difficulties, check that your phone's USB connection is not set to "USB Mass Storage". To verify and change this setting, just drag the top Status Bar down and…

You can only activate the service on one personally-owned device. You will be asked to associate your mobile device with your account during the set-up process. If you have sold/lost your phone or replaced it for some reason, contact us and we will assist…

If you are connected to Wi-Fi, the games will automatically download via Wi-Fi as well. You may be asked to provide your Gee ID and password for verification. If you are not connected to Wi-Fi or have disabled the feature, then the games will download via…

If any games have multiplayer features, we will note it under the game details page.

Look for them under the What's New category after you click on the bottom section of the app's main menu ('+' symbol).

You can use the Contact link to provide us with suggestions on what other Android games you'd like us to include.

1. Open the Game On app 2. Press your device's menu button. This will display the app menu 3. Select "Unsubscribe"

For all inquiries or feedback on the app, please user our Game On support page. Click on the Contact link at the top of the page to send us an email. Please note that this Contact page should be used for issues with the games and/or the Game On app. For general…