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VZW (Employee app)

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For all inquiries or feedback on the app, please contact GameTanium Customer Support. Tap the Contact link at the top of the screen to send us an email. 1. How do I contact GameTanium Customer Support? 2. What is GameTanium and how does it work? 3. Which…

2 Can I download and play when I don't have a data connection?

Temporary loss of connectivity should have minor or no impact on your experience. If you have an extended connectivity loss (e.g. while in airplane mode), you will still be able to play previously downloaded games, but will be unable to download additional…

3 Can I use my GameTanium subscription on more than one device?

Unfortunately you can only activate the service on 1 personally-owned device. You will be asked to associate your mobile device with your account during the set-up process. If you have sold/lost your phone or replaced it for some reason, contact GameTanium…

4 Do the games downloaded from my 3G/4G network work when I'm on Wi-Fi?

If you are connected to Wi-Fi, the games will automatically download via Wi-Fi as well. If you are not connected to Wi-Fi or have disabled the feature, then the games will download via 3G/4G and, as usual, data rates may apply depending on your data plan.…

5 Do you have multiplayer games?

Some games have multiplayer features. We typically note these features on the game details page within the GameTanium app.

6 How can I find the new games that were added to the service?

Look for them under the What's New category after you click on the bottom section of the app's main menu ('+' symbol).

7 How do I cancel my subscription?

1) Open the GameTanium app 2) Press your device's menu button. This will display the app menu 3) Select "Unsubscribe" If you wish you can also contact Verizon Customer Service at (800) 922-0204 to cancel over the phone. Please Note : After you have canceled,…

8 How do I contact GameTanium Customer Support?

For all inquiries or feedback on the app, please contact GameTanium Customer Support. Click the Contact link at the top of the page to send us an email. You can also send a text to (202) 738 5076 (normal text message rates apply).

9 How do I delete a game?

To remove a game from within the GameTanium app, select the game you want to delete and tap on the Trash icon on the game detail page (look for the game in the "My Games" section).

10 How do I download a game?

Follow these directions to download and install a game: 1. Find a game you would like to play. Select a category that interests you (for our example we chose Popular ): 2. Select a game: 3. Tap the Download button at the top of this Game Details page: 4.…

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