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1 After I clicked Play my computer restarted - what's going on?

Some games need the latest hardware updates (also called "Drivers") to work and to have the best game performance. You probably need to update your video or sound card drivers. If you know how to update your video/sound card drivers, please do so. If you…

2 Error ID 46 - How to Configure Norton Internet Security SONAR

This article will detail the instructions required to configure your Norton Internet Security SONAR so that you can play the games without receiving "Error ID 46". 1. Open the PC app and click the "My Games" tab at the top of the window 2. Click the "Trash…

3 Firewall - "Sorry, Currently Unavailable" or "Internet Offline Indicator"

These issues indicated below are typically caused by a Firewall program blocking communication between the PC app and our game servers. Sorry Currently Unavailable: Internet Offline Indicator: Please click the Internet Security/Firewall program that you have…

4 Firewall - Norton Internet Security

This article will detail how to configure your Norton Internet Security Firewall. 1. Double click on the Norton Internet Security icon next to your clock (typically in the bottom right corner of your screen) 2. Click the "Settings" button at the top of the…

5 Games for Windows LIVE Login Required

Some games, such as Kane & Lynch: Dead Man, require you to log in to Games for Windows LIVE before playing. After launching the game, when you "Click to Start" via the Main Menu, a Games for Windows LIVE login box will appear with the options, "Create…

6 Help! I am asked to Insert a Disk into Drive A: when I try to play a game

When you attempt to play a game, you receive a Windows - No Disk dialogue box asking you to "Insert a disk into Drive A:" (as depicted in the screenshot below): In order to resolve this issue we must disable your Floppy Disk Drive (by default is Drive A:)…

7 Help! I receive Error 46 or Error 85 whenever I try to play ALL games!

These errors are caused by a recent Service Pack update that Microsoft released for Windows 7 Operating Systems. In order to resolve this issue, click HERE and follow the directions provided.

8 Help! I receive Error 7140 when trying to download a Game!

When attempting to download a game you receive Error 7140. Please follow these directions to fix this. 1. Right Click the PC app icon near the Clock (typically in the bottom right corner of your screen) and choose Exit NOTE: If you have Windows 7 you may…

9 Help! I receive Protection Error 153 on every game I try to play!

These errors are caused by a recent Service Pack update that Microsoft released for Windows 7 Operating Systems. In order to resolve this issue click HERE and follow the directions on the page.

10 Help! I can't download games! The Download and Play button isn't there!

You click on a game and it brings up the Details screen, but you don't see the " Download & Play " button for the game. No need to worry though! All we have to do is adjust your Screen Resolution . Please follow the directions below if you have Windows…

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