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21 Norton 360 Firewall - Firewall instructions

This article will detail the steps to configure your Norton 360 Firewall. 1. Double click on the Norton 360 icon next to your clock (typically in the bottom right corner of your screen) 2. Click "Settings" at the top of the Norton 360 window 3. Click "Firewall"…

22 nVidia PhysX System Software

You may encounter a few Games that require the nVidia PhysX Driver System Software. One such game series is the Sherlock Holmes Series. Please click HERE to visit the nVidia PhysX Driver website and instructions on how to Download and Install the software…

23 The Game takes too long to Download

Download speeds vary based on the available Internet speed in your neighborhood. The Games servers are equipped with the latest technology to utilize the maximum download speed available to you. You can always utilize the Scheduling option that the PC app…

24 What are the PC app requirements?

The PC app system requirements are: Windows XP, Vista or 7 (32-bit or 64-bit) Operating System Apple/Mac computer using Apple Boot Camp to run Windows XP, Vista or 7 (to learn more about how to set up Boot Camp please click HERE ) 233MHz CPU 64MB RAM 500MB…

25 When I click Play I get a Black Screen, The Game Does Not Launch or PC app says "Shutting Down"

Some games need the latest hardware updates (also called "Drivers") to work and/or to have the best performance. You need to ensure you have the latest updates for your Video or Sound card drivers. We can help you Update your Video and Sound card drivers.…

26 Zone Alarm - Firewall instructions

This article will detail the steps to configure your Zone Alarm Firewall. 1. Open the Zone Alarm Firewall configuration by Double Clicking on the Zone Alarm icon in the bottom right corner of your screen (typically next to your clock) 2. Click on the "Program…

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