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Some games need the latest hardware updates (also called "Drivers") to work and to have the best game performance. You probably need to update your video or sound card drivers. If you know how to update your video/sound card drivers, please do so. If you…
These issues indicated below are typically caused by a Firewall program blocking communication between the PC app and our game servers. PC app freezes at 99% : An IOErrorEvent occurred while loading the XML File: Internet Offline Indicator: Please click the…
This article will detail how to configure your Norton Internet Security Firewall. 1. Double click on the Norton Internet Security icon next to your clock (typically in the bottom right corner of your screen) 2. Click the "Settings" button at the top of the…
You click on a game and it brings up the Details screen, but you don't see the " Download & Play " button for the game. No need to worry though! All we have to do is adjust your Screen Resolution . Please follow the directions below if you have Windows…
This error can be caused due to conflicts with other programs running on your computer while the PC app is trying to play your Game. It is recommended that you close down other programs while using the app to minimize the risk of program conflicts. If the…
When attempting to play a game you receive, "Error 7090: Oops! There is another game already running. Please be sure to close it before you proceed". This usually occurs if the previous game didn't close properly before trying to play another. Please follow…
When you open the PC app, you receive a gray screen that says "Oops! It appears you do not have Adobe Flash Player installed." We just need to download and install the Internet Explorer version of Adobe Flash. To do so, simply click HERE and choose Run. NOTE:…
Please follow these directions to change your Screen Resolution if your Operating System is Windows Vista (please click HERE if you have Windows 7 ): 1. Close the PC app by Right-Clicking the Icon in the bottom right corner of the screen (next to your clock)…
This article will detail the instructions on how to configure your AVG Internet Security 2011. 1. Double click on the AVG Internet Security icon next to your clock (typically in the bottom right corner of your screen) 2. Click Tools > Firewall Settings…
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