Browse Ask a Question
Rss Categories

How it works

1 New Games This Week - 10/10/12 Featured

These new games were added to the service on Wednesday, October 10th: Title Package Shining Plume All Packages Build-a-lot: Fairy Tales Unlimited Galaxy Quest All Packages Rita James and the Race to Shangri La Family, Unlimited Easter Eggzstravaganza All…

2 A La Carte (Try/Buy and Buy/Download) games Frequently Asked Questions

This article will answer many questions you may have regarding the new "A La Carte" services we are proud to offer. Question: What are "A La Carte" games? Answer: "A La Carte" games are games that are available for purchase. If you see a "1 Hour Free trial"…

3 After I clicked "Download and Play" the PC app begins to download the game. Why is the game not immediately available to play?

Pre-caching is the process by which parts of the game are loaded into your PC app to make the game ready for you to use without waiting for the whole game to download. The caching process continues while you use the game. The PC app continuously stays one…

4 Are Web Games Stored on My Computer?

Web games are not stored on your computer. Because of their small size, they can be played in a browser window.

5 Can I Play Games in Multiplayer Mode?

The availability of multiplayer functionality varies from game to game and is dependent on a large number of factors. Some games will permit multiplayer sessions only with non-Games subscribers, whereas other games may only permit sessions with other Games…

6 Can I play the games without an internet connection?

In order to use the Games subscription service and play games you must be connected to the Internet. We require an active Internet Connection so we may authenticate your account and collect any problem reports sent. The first time you play a game, you will…

7 Can I Restrict my Child from Playing Specific Games? (Parental Controls)

You can restrict access to a group of games by their Verizon Games rating using the Parental Controls feature found in the PC app. Please follow the directions below to configure the Parental Controls: 1. Open the Verizon PC app (you can do this by double…

8 Can I Restrict my Kids from Playing Games at a Specific Time?

No, this feature is not available yet.

9 Can I Transfer my Web Game Score to the Full Version Game?

No, web games are limited versions of the full version games and are not linked to the full downloadable version of the same game.

10 Can the games still be played after I cancel my subscription?

Your access to the games is removed as of the date you cancel your subscription. You will receive a pro-rated refund of the remaining amount of the monthly subscription price from the date of cancellation through the end of the billing period for the game…

1 2 3 Next
Info Ask a Question